Wisconsin Home Energy Assistance Program
The Wisconsin Home Energy Assistance Program (WHEAP) provides assistance for heating costs, electric costs, and energy crisis situations. Operating with federal and state funding, the program provides assistance to households across the state to help lower the burden incurred with monthly energy costs.
UMOS is the local agency serving Kenosha, Marquette, and Milwaukee Counties and strives to provide warm assistance to households, especially during winter months.
Services Overview:
WEATHERIZATION (WX)
Lowers utility costs by making your home more energy efficient, with services from heating system updates to energy-saving products.
WATER CONSERVATION
Services from repair / replacement of water heaters; may also include leaks with toilets, sinks, pipes and other water sources not due to lack of maintenance.
FOCUS ON ENERGY
Provides free energy-saving products that may include showerheads, faucet aerators, power strips, pipe insulation, and more.
FURNACE
Will repair or replace heating units that are dangerous or non-functioning.
HEAT FOR HEROES
Assists with heating and cooling utility costs for veterans, military and their families.
Heating and Electric Assistance
Assistance is not intended to cover all heating or electric costs, and depends on the following factors
- Income
- Size of home or apartment
- Energy costs
WHEAP heating and electric assistance is a one-time payment during the Wisconsin heating season (October 1- May 15).
Crisis Assistance
A household may be eligible for crisis assistance if you are experiencing an energy emergency. Crisis assistance is intended to provide emergency services to assist eligible households experiencing an energy emergency.
Crisis Service: Oil, Propane, and other Bulk Fuel
Bulk fuel providers often require a costly minimum order for delivery. Crisis Assistance may be able to help you make the minimum payment, so you won’t be left without fuel. Energy Assistance & Weatherization can also help you convert your home from oil or propane to natural gas heating!
This number is: (414) 389-6364
Call (414) 270-4-MKE to have an operator schedule an appointment for you
Call (262) 657-2170 Kenosha and Marquette County
For after hours, holidays and weekends:
Call (262)656-1234 Kenosha police department non emergency number.
Call (608)297-2115 Marquette police department non emergency number.
Non-emergency and Preventative Crisis Assistance
If you are having trouble paying for your utilities or find that you are falling behind on payments, other services are also available and include:
- Providing information on how to reduce fuel costs
- Counseling on budgeting and money management
- Providing payments to a fuel supplier
- Furnace replacement assistance:
If your furnace, water heater or boiler stops working, Emergency Heating System Assistance can help homeowners and some renters!**
(**You and your landlord must qualify for WHEAP. 2 to 4- unit dwellings must be owner-occupied.)
How to apply for assistance & schedule an appointment now:
Call (414) 270-4-MKE to have an operator schedule an appointment for you
Click here to schedule your own appointment:
https://www.ca-apps.org/MilwaukeeHeat/ScheduleAppointment.html
Click here to apply online: https://energybenefit.wi.gov/
Or
Home Energy Plus Application Forms may be downloaded here:
Then submitted to:
- milwaukee.energy@umos.org if you reside in Milwaukee County
- kenosha.energy@umos.org if you reside in Kenosha or Marquette Counties.
More Information:
Download a flyer below!
Household income must be below the following levels for the 2023-2024 Home Energy Plus Program Year
(10/01/2024 – 9/30/2025):
60 Percent Of State Median Income Guidlines
| HOUSEHOLD SIZE | ONE MONTH GROSS INCOME | ANNUAL INCOME |
| 1 | $3,061.08 | $36,733 |
| 2 | $4,002.92 | $48,035 |
| 3 | $4,944.83 | $59,338 |
| 4 | $5,886.75 | $70,641 |
| 5 | $6,828.58 | $81,943 |
| 6 | $7,770.50 | $93,246 |
| 7 | $7,947.08 | $95,365 |
| 8 | $8,123.67 | $97,484 |
Frequently Asked Questions
Who is eligible?
Eligibility is income based. Please apply to see if you’re eligible.
Both renters and homeowners may be eligible.
You do not have to have a past due bill to qualify.
Are there any costs?
There are no fees or costs associated with this program
For more information about these services:
UMOS WHEAP is funded by:
Wisconsin Department of Administration
UMOS WHEAP is administered by:
The State of Wisconsin Home Energy + Program