Social Services Division
UMOS SOCIAL SERVICES DIVISION…PEOPLE-FOCUSED
LATINA RESOURCE CENTER: PROVIDING RESOURCES TO REBUILD
The UMOS Latina Resource Center has grown in scope, staff, depth and will soon have a new home. The Center and staff has moved to 2701 South Chase Avenue, Milwaukee, Wisconsin, home of the UMOS corporate headquarters, job center, TechHire program and Health Promotions.
UMOS Wisconsin Regional Anti-Trafficking Program Staff’s overview and explanations of the intersections of labor and sex trafficking allowed webinar participants to see how closely the two are connected.
SEXUAL ASSAULT AND DOMESTIC VIOLENCE PROGRAM AND SERVICES HIGHLIGHTS INCLUDED:
- 251 victims of sexually assault received advocacy and/or supportive services.
- 536 victims of domestic violence received advocacy and/or supportive services.
- Received 250 crisis calls
- 100 children were provided with resources and services through Mi Arco Iris Children Who Witness Domestic Violence
- 200 survivors completed the Adult & Children Together parenting program.
- 200 middle school youth completed Safe Dates: Teen Dating Violence Prevention Program.
- Reached over 2,000 individuals through domestic violence, dating violence & sexual assault outreach activities and community presentations.
Wisconsin Regional Anti-Human Trafficking Project
Wisconsin Regional Anti-Human Trafficking Project
HUMAN TRAFFICKING PROGRAM AND SERVICES HIGHLIGHTS INCLUDED:
- 631 professionals, including law enforcement, social workers, medical providers and youth workers in 15 Wisconsin cities trained on human trafficking.
- 1,185 people reached through outreach activities.
- 2,090 people participated through Look Beneath the Surface Anti-Human Trafficking public awareness campaign.
- 61 potential victims of labor and/ or sex trafficking screened.
- 27 victims of human trafficking identified and provided with resources by the Wisconsin Regional Anti-Trafficking Program (WRAP).
The UMOS Latina Resource Center Crisis Line-Available 24 Hours, 7 Days a Week (414) 389-6510, or the National Human Trafficking Resource Center 1-888-373-7888.
What is Human Trafficking?
Sex trafficking — a commercial sex act is induced by force, fraud or coercion, or in which the person induced to perform such an act has not attained 18 years of age; or
Labor trafficking — the recruitment, harboring, transportation, provision, or obtaining of a person for labor or services, through the use of force, fraud, or coercion for the purpose of subjection to involuntary servitude, peonage, debt bondage, or slavery.
Sex trafficking indicators
• Has few or no personal possessions
• Have injuries and other signs of physical abuse and trauma
• Under 18-and providing commercial sex
• Claim to be “just visiting” an area but are unable to articulate where they are staying or to remember addresses
• New unexplained tattoos
• Is in possession of hotel/motel items
• Significantly older boyfriend
Labor trafficking indicators
• Works excessively long hours for little or no compensation
• Does not have any days off
• Is often monitored or timed during breaks
• Does not have consistent access to food, water and other basic necessities
• Is not paid, paid consistently, or promised a future payment
• Is physically assaulted or verbally and emotionally abused by controller, trafficker, or recruiter
Our Program Pillars
Training
UMOS’ training efforts ensure that critical information around human trafficking is delivered to those responsive to victims and to those who can assist in identification and referral.
Technical Assistance
UMOS provides technical assistance to professionals and community members who may need information and expertise on a potential trafficking situation via phone, email or in person.
Outreach
UMOS engages in diverse and robust outreach around the state in order to identity victims of both sex and labor trafficking.
Public Awareness
UMOS’ Wisconsin Regional Anti-Trafficking Program regularly engages community members and provides trafficking material at a variety of events, fairs, festivals, etc.
HARM REDUCTION PROGRAMS: EXCHANGING HARMING BEHAVIOR FOR HEALTHY BEHAVIOR
We exchange unhealthy behaviors for healthy lifestyles.
NEEDLE EXCHANGE PROGRAM
If it weren’t for UMOS, I wouldn’t be receiving the treatment I so desperately needed. Thank you, UMOS, for saving my life.
NEEDLE EXCHANGE ACTIVITIES INCLUDED
- Referred 6 clients into detox/AODA Treatment
- Provided 17 educational sessions
- Provided 25 Sharps safety containers to clients and community members.
- Provided 101 needle exchanges occurrences with clients
- Distributed 2,901 new needles and collected 1,810 used needles (62.4% return rate)
- Collected over 1,500 used syringes through our pick-up services for used syringes/needles.
UMOS STAFF PARTICIPATED IN OUTREACH EVENTS THAT INCLUDED
- Get Yourself Tested Event
- Gerald Ignace Health Fair
- PRIDEFEST Milwaukee
- National HIV testing day
- Puerto Rican Festival
- Milwaukee Fatherhood Initiative Annual Summit
- HVAC Neighborhood clean-up
PROMOTING HEALTHIER BREATHING ENVIRONMENTS
Major Accomplishments included:
- The signing of a ruling for smoke free federal Housing Urban Development (HUD) housing units. All low-income HUD housing will be smoke free, including the use of other tobacco devices such as E-Cigarettes and cigars.
- Presentations by WHLTPN FACT youth members to the Employ Milwaukee Workforce Investment Board, to Wisconsin State Senator Lena Taylor and State Representative Jocasta Zamarripa regarding the effects of tobacco, how tobacco use and tobacco products are changing and how tobacco related issues affect the communities we serve. Over 125 members of the community also attended presentations.
- Outreach and informational materials provided at health fairs and community events to over 2,500 adults and 1,200 youth.
- Presentations specifically to over 250 women and men through other UMOS programs.
- The recruitment of 35 teens into our FACT youth component.
Other program Highlights for the year included:
- Collaboration and coordination with other tobacco programs around Milwaukee, Wisconsin.
- WHLTPN FACT youth members participated in the National Kick Butt Day, providing awareness on the impact of tobacco within our neighborhoods.
- WHLTPN was able to submit 10 to 20 news stories through the network volunteers and FACT youth members. Stories were published in major daily newspaper and several local community papers.
- Acquired 5 new community partners and additional volunteers to promote smoke free outdoor spaces.
- Collaboration with the American Lung Association, American Cancer Society, Medical College of Wisconsin, Froedtert Hospital and the Social Security Administration.
We have an open-door team approach. Our doors are always open when it comes to supporting customers with internal and external resources.
SMOKE FREE FIESTA

PROVIDING ASSISTANCE IN A WARM WAY
The Wisconsin Home Energy Assistance Program (WHEAP) federally funded Low Income Home Energy Assistance Program (LIHEAP) and Public Benefits Energy Assistance Program are Administered by the State of Wisconsin Department of Administration.
INCOME GUIDELINES FOR THE 2020-2021 HOME ENERGY PLUS PROGRAM YEAR
60 PERCENT OF STATE MEDIAN INCOME GUIDELINES
HOUSEHOLD SIZE | ONE MONTH INCOME | ANNUAL INCOME |
1 | $ 2,490.08 | $29,881 |
2 | $ 3,256.33 | $39,076 |
3 | $ 4,022.50 | $48,270 |
4 | $ 4,788.67 | $57,464 |
5 | $ 5,554.83 | $66,658 |
6 | $ 6,321.00 | $75,852 |
7 | $ 6,464.67 | $77,576 |
8 | $ 6,608.33 | $79,300 |
Weatherization assistance and education on how to save energy resulted in an $800 annual electric usage savings for one client.
CRISIS ASSISTANCE
HEATING SYSTEM ASSISTANCE
UMOS is providing Energy Assistance in Milwaukee and Kenosha County. For more information please go to:
https://www.ca-apps.org/MilwaukeeHeat
For additional information on how to apply for Home Energy Assistance, click on either of the two links below, and a new window will open with a PDF version of the flyer:
https://county.milwaukee.gov/files/county/DHHS/EnergyAssistance/MKEAPPLYINFOSHEET2021OFFICESCLOSEDVERSION1.pdf
For Spanish, click here: https://county.milwaukee.gov/files/county/DHHS/EnergyAssistance/MKEAPPLYINFO2021OFFICESCLOSEDVERSIONSPANISH1.pdf
For Hmong, click here: https://county.milwaukee.gov/files/county/DHHS/EnergyAssistance/JULANDAUGMKEAPPLYINFOSHEETHMONGAPRIL2020.pdf
If you have a complaint in regards to your experience with the energy assistance program please call: 414-289-6656 or email: EnergyAssistance@Milwaukeecountywi.gov and a representative will follow up with you within 48 hours.
To call for an appointment in Milwaukee: 414-270-4-MKE (414-270-4653)
Office location: 2701 South Chase Avenue (UMOS Center)
Office Hours:
Monday | 8:00 am – 5:00 p.m. |
Tuesday | 8:00 am – 5:00 p.m. |
Wednesday | 8:00 am – 5:00 p.m. |
Thursday | 8:00 am – 5:00 p.m. |
Friday | 8:00 am – 5:00 p.m. |
To call for an appointment on the South Side of Milwaukee: 414-270-4-MKE (414-270-4653)
Office location: 5663 S. 27th St.
Office Hours:
Monday | 8:00 am – 5:00 p.m. |
Tuesday | 8:00 am – 5:00 p.m. |
Wednesday | 8:00 am – 5:00 p.m. |
Thursday | 8:00 am – 5:00 p.m. |
Friday | 8:00 am – 5:00 p.m. |
UMOS’ Energy Assistance Office in Kenosha is currently closed to the public.
However, we are processing phone interviews for appointments.
Please call 262-657-2170 to schedule an appointment for a phone interview.
Please leave only one voicemail, state your name and phone number slowly and clearly! We will call you back as soon as possible.
Or you can do the application online at https://energybenefit.wi.gov
Please be patient as we are trying to serve all of our customers with the attention and care each situation deserves.
The moratorium (stay of disconnections) is in place until April 15, 2021: there is no urgency to apply for benefits, we will take care of all of our clients as soon as possible.
The heating season runs Oct 1st, 2020 through May 15th, 2021.
If you have a no heat situation, please call the number above and listen to the prompts.
Documents needed to turn in to complete your application (after you have started an application) can be emailed to molly.calderon@umos.org or left in the drop box in the entrance of the Boys and Girls Club.
Any original documents left in the drop box will be returned by mail. Thank you!!
Program administered by the state of Wisconsin Home Energy Plus (HE+) Program.
UMOS MIDWEST HOUSING CONSORTIUM
TEMPORARY/PERMANENT HOUSING – RENTAL UNITS
HOUSING ASSISTANCE
PERMANENT HOUSING – HOMEOWNERSHIP EDUCATION
TECHNICAL ASSISTANCE
FOOD FOR THOUGHT
- Feeding America
- Food for the Hunger Inc.
- Target
- Walmart
- Meijer
- Emergency Food & Shelter (EFSP) Program
- Hunger Task Force
- Germantown High School
- Pepperidge Farm
- Holy Assumption
- Basilica of St. Joseph Catholic Church
- Nicolet High School
- ALDI
UMOS COMMUNITY LEARNING CENTER: THE VIEW IS GREAT FROM VIEAU SCHOOL
WATER AND WATERFALLS
PARENTS LEADING THE WAY