UMOS - Building Better Futures
UMOS, a non-profit advocacy organization, provides programs and services which improve the employment, educational, health and housing opportunities of under-served populations.
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Social Services

Home Energy Assistance

Households with a utility burden and are under 60% of the state median income may be eligible for the Home Energy Assistance Program.

UMOS provides energy assistance to households in need in Kenosha and Milwaukee Counties through the Wisconsin Home Energy Assistance Program (WHEAP). WHEAP provides assistance for heating costs, electric costs, and energy crisis situations.

WHEAP assistance is a one-time payment during the heating season (October 1-May 15). The funding pays a portion of energy costs, but the payment is not intended to cover the entire winter energy cost of a residence. The amount of the energy assistance payment varies depending on a variety of factors, including the household's size, income, and energy costs.

Grand opening of Home Energy Assistance location

In 2016 UMOS served 24,057 households in Milwaukee County and 6,599 households in Kenosha County.

UMOS also provides crisis assistance and non-emergency, proactive crisis services.

Crisis funding is available for customers who are faced with a disconnection notice of their services or are already disconnected.

LIP (Low Income Program) is also accessible to our customers that provides affordable payment plan options.

The Weatherization Assistance program is designed to reduce the energy cost for eligible low-income households by improving the energy efficiency of their homes. To qualify, applicants must be energy assistance eligible and a home owner. A referral from the WHEAP agency is also required.

Furnace repair funding is also accessible to customers with no heat due to furnace issues. Furnace repairs are subject to WHEAP eligibility, age of furnace, and repair issues. Possible replacement and or repairs are covered through WHEAP funding once certain criteria is met. WHEAP agencies make referrals to the Weatherization Program to complete repair requests.

By visiting online at clients have easy access to the Milwaukee scheduling system and may set up same day appointments, as well as regular appointments to complete their Energy Assistance Applications. Recipients also have the option of visiting any of the Energy Assistance locations in Milwaukee to complete their applications.

UMOS is providing Energy Assistance in Milwaukee and Kenosha County. For more information please go to:
DHHS Energy Assistance logo

To call for an appointment in Milwaukee: 414-27-4-MKE (414-270-4653)
Office location: 2701 South Chase Avenue (UMOS Center)

To call for an appointment on the South Side of Milwaukee: 414-27-4-MKE (414-270-4653)
Office location: 5663 S. 27th St.

To call for an appointment in West Allis: 414-27-4-MKE (414-270-4653)
Office location: 6761 W. Greenfield Avenue

To call for an appointment in Kenosha County: 262-657-2170
Office location: 1330 52nd Street (Inside the Boys & Girls Club building)

Hours: Monday - Friday, 8:00 am – 5:00 pm

Funding Sources

  • Kenosha County & Milwaukee County - WHEAP (Wisconsin Home Energy Assistance)
  • Public Benefits
  • Home Energy Plus
  • Weatherization Assistance Program (WAP)